Our
commitments
OUR COMMITMENTS: THE FOUNDATIONS OF THE LILLE GRAND PALAIS SPIRIT
our commitments are supported by active management, constructive and participative dialogue, and transparent communication. Every action we take is a step towards making a significant and lasting contribution to our region.
A doubly certified management system:
ISO 20121 : 2012 standard
CSR commitments
Contributing to the region's dynamism
We are committed to reinventing the events industry through ethical behaviour, transparency and accountability.
Reducing our environmental impact
Our aim is to support a dynamic transition approach as part of a continuous improvement process.
Acting as a responsible employer
Our company has put in place a committed and responsible corporate governance system that takes into account the expectations of our stakeholders while respecting regulations, human rights and international standards.
Norme ISO 9001 : 2015
Quality commitments
We master every stage of the customer journey to deliver a bespoke experience.
We measure customer satisfaction in order to adapt our commercial offers, prioritise our investments and adapt our annual action plans.
We measure customer satisfaction in order to adapt our commercial offers, prioritise our investments and adapt our annual action plans.
A responsible management system is in place: broken down into operational objectives and based on effective processes and tools
Sustainable Innovative Destination (DID) Label
As part of the Sustainable Innovative Destination (Created by the France Congrès et events network) approach led by Lille Métropole, our company is involved in the steering committee to respond to the 8 challenges distinguishing tourist destinations acting in favor of tourism more sustainable.
The European Metropolis of Lille has been certified since January 2024.
The challenges of the DID label
Deploy open and transparent governance
Strengthening sustainable mobility to join the carbon neutrality trajectory by 2050
Promote responsible consumption and fight against waste
Making tourism a driver of inclusion
Promote the economy and protect the heritage of the destination
Mobilize resources to promote sustainable innovation in the tourism sector
Involve tourists, professionals and event organizers in a sustainable dynamic
Pay specific attention to public safety
Blog news
THE BLOG
blog 2024
Join us behind the scenes as we present our creations, shows and events.
Le 29 August 2024
Lille Horse Event : ça va chevaucher du 12 au 15 décembre à Lille Grand Palais !
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- Zénith de Lille
- 1 Boulevard des Cités Unies
- 59777 Lille
- Tel : +33 (0)3 20 14 15 16
Lille Grand Palais is the unmissable venue for major events located in Lille, 60 minutes by TGV from Paris and very close to major European capitals such as Brussels (35 minutes) or London (1 hour 20 minutes). We offer solutions adapted to the specific needs of professional event organizers (trade fair, congress, symposium, seminar, conference, exhibition, convention, gala evening, workshop, product launch, roadshow, shareholder meeting, meeting, fashion show, international events…). Discover without further delay the different events to be organized at Lille Grand Palais, get help organizing your event in Lille or contact us for any quote request.